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Our Services

Smart, Safe and Seamless Mobility for Everyone

City Bus Services

City Bus Services

Frequent services across major corridors and communities

  • Frequent services across major corridors and communities
  • Predictable timetables with real-time ETAs in the app
  • Clean, comfortable buses with trained drivers
ESB Smart Card & Wallet

ESB Smart Card & Wallet

Tap-to-pay convenience with secure digital wallet

  • Tap-to-pay with the ESB Smart Card or app QR
  • Instant top-ups via card, bank transfer, USSD, or voucher
  • Automatic receipts, trip history, and fare caps (when enabled)
Mobile App

Mobile App

Complete mobility solution in your pocket

  • Register, fund wallet, and manage your profile
  • Live bus tracking and stop-by-stop guidance
  • In-app support, lost-and-found, and service alerts
Real Time Tracking

Real Time Tracking

GPS-enabled tracking for reliable service

  • GPS tracking and ETAs for every route
  • Service notifications: delays, diversions, and safety updates
  • Data-driven planning for better coverage and reliability
Safety & Security

Safety & Security

Your safety is our priority

  • CCTV-enabled fleet and monitored routes
  • Driver training, route supervision, and emergency hotlines
  • Compliance with transport and safety regulations
Accessibility & Comfort

Accessibility & Comfort

Inclusive transportation for everyone

  • Priority seating and inclusive boarding assistance
  • Low-floor access on designated routes
  • Onboard conveniences (e.g., handrails; optional Wi-Fi/USB where available)
Customer Care

Customer Care

24/7 support for all your needs

  • 24/7 helpdesk via app, phone, and email
  • Lost-and-found workflow linked to your trip history
  • Feedback and service ratings to improve quality
Corporate & Institutional Services

Corporate & Institutional Services

Tailored solutions for organizations

  • Staff shuttle partnerships and bulk smart card issuance
  • Student and concession programmes (where applicable)
  • Route sponsorship and co-branded commuter programmes
Advertising & Media

Advertising & Media

Reach customers on the move

  • Interior and exterior bus ads, route takeovers, and digital placements
  • Community campaigns in partnership with government and brands
What's Next (RoadMap)

What's Next (RoadMap)

Future innovations and expansions

  • Extended night and weekend services
  • Electric/CNG fleet expansion for cleaner mobility
  • Integrated ticketing with other city transport modes

Need Help?

Lost an item?

Open the app → Help → Lost & Found and select your trip.

Get the App & Start

Download App: Google Play / App Store → Create Account → Fund Wallet → Track → Tap → Ride.

Ready to experience smart mobility?

Register Now Download App
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